Luckland opened its doors to players in 2015 and has more than enough experience in dealing with slots, bonuses and the like. But what does our Luckland experience from the test look like?
Slots fans who fancy a big welcome bonus should take a closer look at the licensed online casino after registering.
Luckland in the test: scam or reputable?
When considering whether Luckland is trustworthy or a scam, we examine the licence for this report. The licence was granted by the UK Gambling Commission. The company, Aspire Global International LTD., operates as an iGaming business located on the Mediterranean island of Malta. Another critical priority is ensuring the protection of players. The operator relies on comprehensive prevention measures such as information campaigns with self-testing, contact with help organisations or limits and self-blocking.
Is there any evidence of Luckland committing fraud? Luckland's collaboration with trustworthy software providers, including NetEnt and Play'n GO, and their inclusion of dependable payment providers demonstrate their commitment to avoiding scams. Additionally, the transparent management of terms and conditions and their localisation for German-speaking customers further reinforce the casino's reputable standing.
The offer in detail
In this review of Luckland Casino, we look at the game selection. Over 950 slot games offer enjoyable entertainment and thrilling action at first sight. But what about variety? Our attention is on a blend of traditional slot machines and contemporary video slots.
Collaborating with top providers like Play'n GO and Gamomat makes Luckland thrilling to test. The developers concentrate on visually impressive and user-friendly games, but they still have some surprises up their sleeves.
Game selection
In the casino, Luckland relies on a classic game portfolio based on online slots. However, the focus here is clearly on video slots with 5 reels. Several gaming stations from different software developers ensure a wide selection.
Since the casino follows a familiar tile design, browsing through its selection of games remains an effortless task. With the search function in place, players may also directly locate specific games. Notably, the examination revealed significant differences in slot machine RTP values. Several slots significantly exceeded the average. So, players are advised to refer to the paytable. If you would like to take a closer look at the payout ratios of the best online slots, we can recommend our separate page on this.
Luckland Bonus: Bonus offer at a glance
In our tests, we're always on the hunt for the best welcome bonus for new customers. It's essential that we pay attention to the Luckland bonus in this test. New customers can receive free spins and bonus money when they create their account.
Special terms apply to the welcome bonus. The free spins and the cash bonus are separate at this stage. Luckland provides the spins over five days. Each portion has to be played within 24 hours. If players make a profit from the free spins, it counts as bonus money, subject to relevant bonus regulations.
The bonus funds are valid for only 21 days. During this time, you must meet the 35x wagering requirement, based on the value of the bonus. During this time, you must meet the 35x wagering requirement, based on the value of the bonus. Our experience at Luckland shows that this is not difficult, even for newcomers. However, a few slot machines are excluded.
Please be aware that the gaming station has restrictions on the maximum amount players can wager to meet the bonus requirements. If a player bets more than the specified amount during a round, those bets will not be valid. Furthermore, no more than 15% of the bonus amount can be wagered.
Deposits and withdrawals
An objective assessment also requires a look at the checkout area. In this context, Luckland focusses on user-friendliness and easy accessibility. Even beginners will have no problems with their first payments. The portfolio of available payment methods is in keeping with a modern offering. In addition to credit cards such as Mastercard, payments via Skrill or Payz are also accepted.
PayPal is a payment provider dedicated to mobile payments. We have not observed any shortcomings regarding the speed of deposits and withdrawals. However, please bear in mind the noteworthy process of withdrawals, which is subject to applicable payment regulations.
Players at Luckland should be aware of a few things when it comes to receiving their payout. Firstly, not all payment methods are available for cashing out. This means that paysafecard and giropay can only be used for one-way transactions. Additionally, the provider will only process withdrawals through the payment method that was used to make the deposit.
Security and regulation
Luckland is run by Aspire Global International LTD, a popular iGaming firm. Though based in Malta, the company complies with British regulations due to its online casino launch in the United Kingdom. Consequently, the provider is licensed by the UKGC.
In our view, security is crucial, especially with games that rely on random number generators. Players often doubt whether chance plays any role in these games. Manipulation is technically feasible. Luckland provides an iTech Labs certificate to disprove such doubts. The independent testing laboratory confirms that the games examined adhere to statistical randomness.
However, safety also means protecting data and players. The casino employs SSL encryption, verified by Let's Encrypt, to safeguard against hacking attempts. Addressing gambling addiction involves more than just information campaigns; it also requires active behaviour control through imposing limits and cool-off periods.
Customer service at Luckland
To do well in our Luckland rating, the provider must excel in various test categories, such as customer service. In this regard, the provider is evaluated to see if the contact methods meet the standards of a top casino and whether the customer support team is skilled. The noteworthy feature is the live support service.
The Luckland website's help centre offers an extensive range of services with live chat, hotline, and email support. During our tests, solutions were quickly and competently provided for the issues described. The availability of real-time channels from 6:00 to 23:00 is acceptable.
Luckland offers personal customer service and an adequate FAQ with clear structure. Players can easily find information on payouts or bonuses and save time.
User-friendliness of the website
Our experience with Luckland's usability has been consistently positive. The quick selection menu serves its purpose and enables easy navigation. Transparency is a key focus for Luckland, with localised terms, conditions and bonus information accessible via the 1-click policy. We also used the search function to locate specific games during the Luckland test and found them without any issue. Overall, Luckland provides an excellent user experience.
The LuckLand mobile app
More and more customers are travelling with their smartphones and tablets for entertainment while on the move. Luckland has shown that mobile entertainment can be enjoyed without downloading a native app. The provider relies on instant play,which allows modern online casino websites to adapt to display devices, thanks to HTML5 and responsive design. This allows players to easily sign in using their mobile web browser – and begin playing.
We didn't notice significant variation in game selection or functionality when playing instantly on the PC. If you fancy a quick game during your lunch break or on your way home, you can easily access Luckland on your smartphone or tablet. The Luckland website works with both Android and iOS devices.
What did we think of Luckland compared to other online casinos? We found no issues with the game options or bonus; instead, the games available provide plenty of enjoyment, and the bonus is noteworthy.
No signs of fraud were found and we believe that Luckland is trustworthy, as it is licensed by the UKGC. Based on the reviewed Luckland experiences, it is worth visiting the site and playing a few rounds of slots for yourself.
LuckLand Casino Pros
- Generous Bonuses
- Diverse Games
- Secure Transactions
- Responsive Support
- User-Friendly Interface
LuckLand Casino Cons
- Fewer Promotions
- Moderate Payouts
Luckland Casino Details
